My Small World Privacy Policy

In a nutshell, we will look after your details as if they were our own. We use the contact information you give us to ensure the smooth running of your account from the time of order to the time your parcel reaches your door. The privacy policy set out below details how and when we use your personal information. Please email us at sales@mysmallworld.co.uk if you have any queries.

By your continued use of our website you are accepting and consenting to the practices described in this Privacy Policy. For additional conditions of use, please see our standard terms of business.


1 We use the information you provide us with, to:

  • administer your account and for this purpose, we may disclose your details to our third party service providers/ suppliers for the purpose of processing your order and inform you about products, services, promotions and special offers that we may offer;
  • contact you if there are any problems with your order; and
  • for market research purposes and to improve your shopping experience with us.

We may contact you by email, phone or mail.


2 Disclosure of Your Information

We may pass your information to third parties as follows:

a) Agents

Our employees and agents may perform certain functions on our behalf, for example supplying orders, delivery, sending correspondence, analysing data, providing marketing assistance and processing credit card payments. These third parties may be given access to personal information required by them to perform their functions, but may not use it for any other purpose. Furthermore, they must process the personal information in accordance with this Privacy Policy and as permitted by the UK’s Data Protection Act.

b) Business transfers

In the unlikely event that My Small World Online or substantially all of its assets are sold, customer information will of course be one of the transferred assets, and you are deemed to have accepted that.

c) Fraud prevention

We may release customer account and other personal information to comply with the law, enforce or apply our Standard Terms of Business and other agreements, or protect the rights, property or safety of Pedlars, our customers and others. This may include exchanging information with other companies and organisations for fraud protection and credit risk reduction.

d) Other Third Parties

We may share your information with other carefully selected companies or organisations in order that they may inform you of their products and services. If you do not want your information to be used in this way, please confirm so at the end of the privacy section or inform us in writing.


3 Security

All reasonable endeavours have been made to ensure that all transaction information is encrypted. You are recommended to check the lower bar of your browser when you fill in your payment details for an unbroken key or closed lock, highlighting that encryption is active and your information should be secure.


4 Age

My Small World is a store dedicated to fantastic children’s products. However, we don’t sell toys for purchase by children. If you are under 18, you may use My Small World under the supervision of a parent or guardian.


5 Your Rights

You have the right to ask us not to process your personal data for marketing purposes or to ask us not to pass on your details to third party companies and organisations. You can exercise the right at any time by contacting us at My Small World, 8 Pickwick, Corsham, Wiltshire, SN13 0HZ or email sales@mysmallworld.co.uk


6 Links to other websites

Our site may, from time to time, contain links to and from other websites of interest. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.


7 Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page. You should check this page from time to time to ensure that you are happy with any changes.


8 General

If you have any comments or queries in connection with our Privacy Policy, or any other aspect of our operations, please call us on 01225 938338, or email sales@mysmallworld.co.uk. We want you to be happy!